Help topics

How to place the order?

Where to place an order?

Via website:
- You can place an order through your personal account as a new customer or make an instant order. To do this, you need to add the desired product to the basket and click the "Checkout" button.
- After placing the order, we will contact you through the social. network or by the phone number you provide to confirm the order.

Via Direct on Instagram:
- Write to us on the page of the brand you are interested in and we will help you place an order.

Through messengers:
- Write to us in Telegram or Viber and we will help you place an order.

Do I need to register to place an order?

No, you can place a Quick order by selecting the desired item and providing your contact details, after which the manager will contact you to clarify the details and place the order on his own without your registration.

Can I change the items of my order?

Yes, you can, if the order has not been shipped yet. To change the data on your order, you need to contact us in any convenient way from the Contacts section.

My payment was declined by the bank, what should I do?

For instructions, please contact us in any convenient way from the Contacts section.

* Cancellations can be caused if an error is made when entering details.
* Technical problems on the servers of the payment system or the bank.

How can I cancel an order that has already been placed?

Please contact us in any convenient way from the Contacts section and the manager will help you cancel the order.

How to find out about the status of the order?

Apart from the items in stock, custom deliveries are possible as well. Unfortunately, it is not possible to track each package separately. To find out the approximate arrival time of the parcel or its status, please contact us in any convenient way from the Contacts section and the manager will provide all the necessary information and help track the parcel.